Joint Contractors and Traders Ghana Ltd. quality policy statements are as follows:
At JCT, we are committed to delivering high-quality customer service and satisfaction by maintaining a systematic and proficient business process, and by having enthusiastic staff who are dedicated to meet our clients’ needs. We aim to consistently provide reliable and efficient engineering and maintenance services that comply with all requirements and exceed our client’s expectations. To achieve this, we focus on developing our personnel through innovative working techniques and continuously improving the efficacy of our design and building management systems.
Our staff is knowledgeable about our quality objectives and committed to meeting system requirements and developing processes to promote new ideas. To ensure ongoing progress in quality service and customer satisfaction, we will maintain, review, and revise our quality objectives and targets annually. We will also conduct quality audits and reviews on all operational activities at least once a year and allocate appropriate human, financial, and other resources to achieve targeted results.